FAQ

How long does delivery take?
Orders typically arrive within 7-14 business days . Delivery times may vary by country/region. Once your package ships, we'll email you a tracking number so you can track it every step of the way.

Do you offer free shipping?
Yes! We offer free standard delivery on every order.

What is your returns policy?
Merchandise can be returned within 30 days of delivery, provided it's unused, in its original packaging, and meets our return policy. To initiate the return process, please contact us at snoovastore@gmail.com or through the Contact Us section on our website

Are your products covered by warranty?
Some of our products are covered by a 12-month warranty . Warranty details can be found on each product page. If you have any issues, please contact us at snoovastore@gmail.com .

What payment methods do you accept?
We accept Visa, Mastercard, PayPal, Apple Pay, Google Pay, and more. All payments are processed through Shopify Payments for secure transactions.

How can I track my order?
Once shipped, you'll receive a tracking number via email. You can use it on our order tracking page or on the Supplier's website to check the latest status information.

Do you ship internationally?
Yes, we ship to most countries worldwide. Delivery times for international shipments may vary – please see our Shipping Policy for details.

Can I change or cancel my order after placing it?
We process orders quickly, but if you need to make changes or cancel, please contact us at snoovastore@gmail.com / Contact within 24 hours . Changes may not be possible after this time.